Global Shipping, Local Care

We want your shipping experience to be smooth and worry-free. To help you avoid customs fees, please keep your orders under US$100 as packages above this value will be subjected to customs charges.

Fast, reliable, and efficient, your package will arrive in Jamaica within 24–48 hours of reaching our warehouse. With five shipments per week, we make speed a guarantee.

Every package must be declared to Jamaica Customs with its contents and value. Missing invoices can lead to delays and potentially higher assessed values by Customs.

LxghtSpeed Logistics does not open your shipments. All packages are inspected by Jamaica Customs to ensure the invoice matches the contents and that they are securely resealed with tape.

Yes. All updates and charges will be applied to your account. For convenience and easier management, each person should have their own account. Registration is free.

Storage fees apply after 5 days, and packages in storage for over a month will be auctioned to recover freight expenses.

If a package is lost or stolen under our care before storage fees are charged, a refund will be issued via your original payment method or bank. Refunds for discounted items will match the amount paid, not the original price.

Yes, you do. Your invoice should include the tracking number, payment details, and a detailed description of each item with a cost breakdown.